​​​​Why Agencies Utilize CVSA

CVSA technology analyzes micro-tremors in a person’s voice to identify stress patterns that may indicate deception. When used by trained professionals, it becomes a highly valuable component of a comprehensive investigative process.

Departments rely on CVSA for:

• Pre-employment screening of police, corrections, and public safety applicants

• Ability to be conducted remotely

• Internal investigations involving policy violations or use-of-force inquiries

• Administrative reviews, complaint investigations, and integrity checks

• Supplemental credibility assessment during interviews

CVSA examinations are often used alongside background investigations, interviews, and reference checks to provide a more complete picture of an applicant or employee.

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CVSA for Hiring & Background Investigations

When incorporated into a structured hiring system, CVSA can help agencies:

• Validate or clarify information from the Personal History Statement

• Address inconsistencies or omissions

• Reduce the risk of hiring unsuitable candidates

• Strengthen the defensibility of hiring decisions

• Support compliance with internal policies and state regulations

Many agencies use CVSA as part of a multi-layered approach to ensure integrity, transparency, and organizational professionalism.

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Our CVSA Examination Process

At ProFirst, we maintain strict procedural standards to ensure consistent, legally defensible outcomes.

1. Pre-Test Interview

The examiner reviews the purpose of the examination, confirms the subject’s understanding, and establishes rapport.

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2. Structured Questioning

Questions are developed in accordance with recognized CVSA examination protocols. Each exam is tailored to the specific

investigative or hiring objective.

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3. Data Collection

Voice stress data is recorded and analyzed using current CVSA technology and validated techniques.

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4. Post-Test Discussion

The examiner reviews results, clarifies anomalies, and conducts follow-up questioning when appropriate.

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5. Formal Report

Agencies receive a clear, concise written summary outlining examination results and any relevant behavioral observations.

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Why Choose ProFirst for CVSA Services?

✔ Experienced Examiners with deep investigative backgrounds
✔ Reliable, confidential, and unbiased examinations
✔ Flexible on-site or off-site scheduling​​​​

✔ Clear, professional documentation for personnel files or investigative reports

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ProFirst provides CVSA services to law-enforcement agencies, public-safety departments, and government organizations, nationwide.