Background Investigation Portal

Streamline Your Hiring Process With a Secure, Customized Background Investigation Portal

The ProFirst Background Investigation Portal is a fully customizable, secure online platform designed to simplify how agencies manage pre-employment screening. Our portal provides a centralized location where applicants can quickly and easily access all required documents, including agency-specific waivers, Personal History Statements (PHS), disclosures, authorizations, and department instructions.

This modernized system eliminates confusion, reduces administrative workload, and ensures every applicant receives clear, consistent guidance throughout the background process. Whether you are a large agency managing hundreds of candidates or a smaller department seeking greater efficiency, our portal creates a professional, streamlined experience that enhances both compliance and candidate engagement.

✔ Customized for Your Background Unit

We build your portal around your agency’s workflow, branding, and requirements. Each portal includes:

Direct access to your agency’s waivers, disclosures, and advisements
Download links or secure online completion of your PHS
Step-by-step instructions for each stage of the background process
Optional video or written guidance from your agency leadership

✔ Centralized Background Investigations Intake

Say goodbye to scattered emails and missing paperwork. Applicants begin their background process at a single, easy-to-use online entry point. Background investigators instantly receive cleaner, more complete files from the start.

✔ Secure Prescreen Portal Option

Agencies may also use our Prescreen Portal, which allows candidates to submit basic eligibility information prior to beginning the full background investigation. This helps departments quickly:

Identify qualified applicants
Filter out candidates who do not meet minimum requirements
Prioritize viable candidates for faster hiring

✔ Improve Compliance and Documentation

Portals are designed with compliance in mind, helping agencies maintain alignment with:

State POST requirements
FCRA guidelines
ADA and Title VII considerations
Agency-specific selection standards

✔ Reduce Administrative Load

By directing applicants to an online portal, agencies:

Reduce call volume and email traffic
Minimize repetitive instructions and paperwork requests
Improve accuracy and completeness of applicant submissions
Allow investigators to focus on the investigative work—not chasing forms

Enhance the Professionalism of Your Hiring Process

A dedicated Background Investigation Portal reflects a modern, organized, and applicant-friendly process. Candidates appreciate clear guidance, and agencies appreciate the time saved and the improved quality of applicant files.

Whether your department needs a fully customized background portal, a prescreen intake tool, or both, ProFirst Training and Consulting delivers a polished, secure solution built specifically for public safety hiring

ProFirst Training | Background Investigation Portals in The USA